Flash Express And Redbox VIP Room Voucher Giveaway Terms & Condition
Flash Express x Redbox VIP Room Voucher Giveaway (the “Campaign”) is held by Flash Malaysia Express Sdn. Bhd (formerly known as Titus Express Delivery Sdn. Bhd.) ("Flash Express")
The Terms and Conditions (“Terms”) below are only applicable for the Campaign. Our User Terms are to be read together with all other terms and you agree to be bound by the Terms, User Terms and any other terms as may be advised to you from time to time. In the event of any conflict between the terms, the User Terms shall prevail. To read our User Terms, please visithttps://www.flashexpress.my/pact/company-agreement/ .
The Giveaway is open to all Malaysian citizens aged 18 and above (as of 2022) (the “Participants”, “User”) except employees and immediate family members (employee’s parents, children, siblings or any other person under the employee’s guardianship) of Flash Malaysia Express Sdn. Bhd., its affiliates and its subsidiaries, advertising / PR agencies and suppliers.
The Campaign will run from 1.00pm 14 June 2022 to 17 July 2022 11.59pm (“Campaign Period”).
Flash Express reserves the right, at its sole and absolute discretion, to amend any parts of the Terms at any time without prior notice. The User shall be bound to observe and comply with the Terms prevailing from time to time.
All entries received after the Campaign Period will be disqualified. Flash Express shall not be responsible for all entries that are not received or processed for whatsoever reasons.
How to Participate
STEP 1: Participants must like Flash Express and Red Box Karaoke Malaysia official Facebook page or follow Flash Express and Box Karaoke Malaysia official Instagram account (Collectively to be referred as “Flash Express Social Media Platforms”).
STEP 2: Weekly challenges will be posted on Flash Express Social Media Platforms and participants are to follow and complete the challenges as per instructed within the time given.
STEP 3: Participants must submit their application and/or answers through the proper channel as per stated in the contest postings to be eligible.
Winner Selection
Five (5) winners will be selected during each week of the duration of the Campaign Period.
The winner will be determined by an automated raffle draw tool from all the eligible participants.
The winner will be entitled to one (1) Redbox VIP Room Voucher worth RM350++ exclude 6% SST and 10% Service Charge.
The winner will be drawn at the end of each week, and he or she will be contacted within 7 day period after the end of each contest week.
Prizes will be delivered to the designated address provided by the winner.
In the event the winner cannot be contacted for whatsoever reason including but not limited to no reply, wrong contact number or no connection after three (3) attempts of contacting within three (3) working days, the winner shall be disqualified and the prize shall be forfeited, at Flash Express’s sole discretion. The winner whose prize has been forfeited or unclaimed shall not be entitled to any payment or compensation from Flash Express.
In the event the winner chooses not to accept the prize, it shall be deemed that the winner has surrendered the prize, and in such an eventuality, Flash Express shall forfeit all claims to the prize. The prize will be dealt with at the absolute discretion of Flash Express.
Voucher Redemption
Applicable for VIP room (Type I and Type II) only
Kindly present voucher at the reception counter before entering the room
Valid at Red Box Empire Shopping Gallery, Red Box Gurney Plaza, Red Box 1st Avenue, Green Box AEON Bukit Tinggi & Green Box AEON Seremban 2 only.
Valid from Monday to Thursday EXCEPT for Friday, Public Holiday & Eve of Public Holiday.
The voucher can be used at any time during Redbox’s operation hours, however subject to room availability.
Valid for both Member & Non-Member of Redbox
Limited to one voucher per room per visit only.
1 day advance booking is required, the room is on a first-come-first-serve basis.
This voucher is included of complimentary 3-hours karaoke session only. The voucher does not inclusive of any food and drinks purchased.
This voucher is not redeemable for cash in part or in whole.
Not valid in conjunction with any promotions, discounts and offers.
Red Box Karaoke Management reserves the right to alter the terms & conditions without any prior notice.
Exclusion of Liability
The winner shall provide the complete and accurate address to Flash Express for delivery of the prize and Flash Express shall not be responsible and/or liable for any loss or damage to the prize once the prize has been delivered, received and/or collected by the winner.
In no event shall Flash Express, its related and affiliated corporations, sponsors, agencies and representatives be liable to the Participant or to anyone else for:
any loss or injury or any direct, indirect, special, exemplary, consequential damages, or any damages whatsoever, whether in contract, negligence or in tort, arising out of or in connection with this Campaign, including (without limitation) any cancellation or postponement of the rewards by its Flash Express;
any loss or damage of whatsoever nature suffered by the Participant or such other party as a result of participation or non-participation in this Campaign or as a result of any act or omission on the part of Flash Express, its related and affiliated corporations, sponsors, agencies and representatives; and
any default of its obligations under this Campaign due to any force majeure event which includes but not limited to act of God, war, riot, lockout, industrial action, fire, flood, drought, storm, pandemic, epidemic or any event beyond the reasonable control of Flash Express.
3. Winner hereby acknowledges and agrees that Flash Express excludes all warranties and/or liability in connection with the awarded Prize and/or the Campaign. Winner shall assume full liability and responsibility in case of any liability, mishap, injury, loss, damage, claim or accident (including personal injury and/or death) resulting from their participation in the Campaign, redemption and/or usage of the prize. Flash Express shall not be held responsible for any liability, mishap, injury, loss, damage, claim or accident (including personal injury and/or death) in any manner whatsoever suffered by the winner as a result of the participation in the Campaign and/or the acceptance or use of the prize.
Additional Terms & Conditions
Flash Express reserves the right to disqualify, revoke or forfeit any prizes at its sole and absolute discretion; and any eligible participant at any stage of the Campaign if they fail to abide with all applicable terms, conditions, rules regulations, instructions or methods.
The prizes are subject to availability and Flash Express reserves the right to substitute any prize(s) with items of equivalent value at any time without prior notice. The prizes are given on an “as is” basis and are not transferable, non-refundable and non-exchangeable for cash or in-kind.
Prizes images shown in any marketing and advertisement materials are for illustration purposes only and may vary in certain aspects from the actual prize received.
Flash Express shall not be held liable in the event of non-receipt or delayed delivery of any form of notification to the winners. All costs incidental to the redemption and / or usage of the prizes shall be solely borne by the winners.
Participation in this Campaign and acceptance of the prizes constitutes an irrevocable permission for Flash Express to use the winners’ names, photographs or video (“Materials”) for purposes of publicity and advertisement without any compensation or need for prior notification to the winners. The winner hereby agrees that he/she shall not be entitled to claim ownership or copyright or other forms of compensation relating to the Materials.
Flash Express reserves the right to vary these terms and conditions, withdraw, or discontinue the Campaign, at any time without any notice or liability to any party including but not limited to the participants. In the event of any inconsistency between these terms and conditions and any marketing or promotional materials in relation to the Campaign, this terms and conditions shall prevail.
For the avoidance of doubt, the alteration, shortening or suspension of the Campaign Period or the suspension or termination of this Campaign by the Flash Express shall not give rise to any claim or compensation by you or any other persons whatsoever against the Flash Express for any losses or damages suffered or incurred as a direct or indirect result of the alteration, shortening, cancellation, suspension or termination.
The Terms and Conditions stated herein shall be governed by the Laws of Malaysia.
Any dispute, controversy or claim arising out of relating to this Terms and Conditions which cannot be resolved by negotiation between the parties within seven (7) working days of either party giving notice to the other party that a dispute has arisen shall be submitted to the courts of Malaysia.
For any enquiries related to this Campaign, please contact our customer service team via 015-4600 0825, or customer live chat through Flash Express official website (https://www.flashexpress.my) or Flash Express mobile app.