Flash Year End Sale Campaign T&C- Non-Peninsular Malaysia
Campaign: Flash Year End Sale Campaign (“Campaign”)
Campaign Period：1 November 2022 at 00:00 until 31 December 2022 at 23:59 (“Campaign Period”)
Weight*: 0.01KG to 3KG (for parcels only)
Campaign Price Breakdown:
· Discounted price: 20% off on Official Rate Card
· Shipment Type: Parcel Send "Within same district in East Malaysia" , “Within same state in East Malaysia”, “Cross State within East Malaysia”, “From Peninsular Malaysia to East Malaysia”, “From East Malaysia to Peninsular Malaysia”
Weight*: For parcels 0.01KG to 3KG
*For parcel shipments weighing 0.01-0.5KG within same district (Sabah) and within same state (Sabah), discount is not applicable.
*The quoted prices herein are subject to 6% SST. Unless stated otherwise, the service rate shall be following the standard rate card per the link below:
https://www.flashexpress.my/pact/rate-card/
Delivery “Within Same District in East Malaysia” means
1. Parcel delivery within same district in Sabah, for example Kota Kinabalu to Kota Belud.
2. Parcel delivery within same district in Sarawak, for example Kuching to Bau.
Delivery, “Cross State within East Malaysia” means
1. Parcel delivery between two states in East Malaysia, for example Kuching (Sarawak) to Kota Kinabalu (Sabah).
Delivery “Between Peninsular Malaysia and East Malaysia” means
1. Parcel delivery from Peninsular Malaysia to East Malaysia, for example Kuala Lumpur (Peninsular Malaysia) to Kuching (East Malaysia).
2. Parcel delivery from Peninsular Malaysia to East Malaysia, for example Kuching (East Malaysia) to Kuala Lumpur (Peninsular Malaysia).
Terms and conditions:
1. The Campaign price is only valid from 1 November 2022 to 31 December 2022. (“Campaign Period”) for General Users and Key Account customers during the Campaign Period.
2. This Promotion is applicable for General Users and Key Account customers of Flash Express Mobile App, Flash Express official website, Flash Home, and Flash Shop during the Campaign Period.
3. The Discount Price shall only be applicable on any of the weekdays during the Campaign Period. For the avoidance of doubt, weekdays mean Mondays to Fridays.
4. The Campaign is only applicable for any delivery of parcel(s) weighing between 0.01kg to 3kg within Malaysia subject to the Terms and Conditions.
5. The Campaign is not applicable for delivery of any written documents including but not limited to documents, letters and etc.
6. The actual parcel weight must not exceed 50KG, and the measurement of the parcel (the aggregate of length, width and height) must not be more than 280cm and the longest side must not be more than 150cm. The calculation of volumetric weight is length x width x height / 6000.
7. The Shipping rate shall be determined by actual or volumetric weight, whichever is higher.
8. This Campaign is not applicable for any return of parcel, unless otherwise stated.
9. Any returned parcel is not entitled for refund due to the following circumstances:
i. Item rejected by the recipient;
ii. Customer rescheduled delivery date;
iii. Unable to contact the recipient;
iv. Consignee name/address error or unclear;
v. Incorrect COD amount;
vi. Damaged parcel packaging;
vii. Damaged parcel contents;
viii. Missing parcel contents;
ix. Prohibited goods;
x. any other reasons as determined by Flash Express.
10. The Campaign is not applicable and cannot be combined with other discounted rate card and special rate card.
11. Flash Express reserves the right to alter, extend or discontinue the Campaign or any parts thereof, at its sole discretion, at any time without prior notice.
12. Flash Express shall not be liable for any delays in delivery due to unforeseen circumstances including but not limited to the government instructions, natural disasters, strikes, the endemic and such other circumstances that are beyond the control of Flash Express.
13. Any direct or indirect dispute arising from or in relation to this Campaign, Flash Express decision shall be final.
14. Flash Express reserves the right to cancel the delivery in the event the User breach any terms in respect of this Campaign during the Campaign Period.
15. By participating in this Campaign, you agree to be bound by the Terms and Conditions, Policy as can be found at https://www.flashexpress.my/term/, and other Terms and Conditions as advised to you by Flash Express from time to time.
16. Flash Express reserves the right to disqualify you if you violate any of the terms and conditions of the Campaign and the Policy contained herein.
17. In the event of conflict between any of the terms and conditions herein with any other terms and conditions as may be advised to you from time to time, the order of priority shall be decided by Flash Express at its sole discretion.